Microsoft’s hub for intelligent collaboration can create a distinctive workplace experience for employees –and add real value for your employees and customers.
Most companys are aware of Teams’ capabilities as a communications platform but haven’t explored how Teams can be used as a collaboration, application and integration platform to create rich experiences for employees. This opens up a world of possibilities, including the ability to:
1.Redesign banking experiences
Through greater collaboration you can modify processes and speed up approval – for banks it can help with loans or mortgages, developing new proposals for commercial or wealth clients, preparing research notes or hiring staff faster.
2. Work across the entire department
Cross-functional team working is essential for innovation. Teams will reduce the silos across departments and product lines, making it easier to share best practices and access solutions in other parts of the company. This can also be extended to include ecosystem partners.
3. Support your frontline employees
Whether it’s your retail branch staff, your corporate account managers or investment specialists, you can communicate better, train, coach and reward those interacting daily with customers.
4. Promote a better and more integrated EX
Keep your workforce engaged and motivated through video, document sharing and virtual ideation. Set and share operational targets, assess the footfall impact of a new branch design and work on campaigns with external agencies. Use Teams to turn employees into brand ambassadors.