Bringing transformation and innovation to every industry

Fpzsgroup has the industry knowledge and experience businesses need to grow and lead in their markets. Here’s just a sample of the industries we support.

Bringing digital to every industry


Delivering the smarter digital bank.

Stability has long been the watchword in banking. But in the digital world, slow and steady no longer wins the race. It’s time to get smarter.


Capital Markets

Create leading-edge solutions with expertise and technology innovation.


Consumer Goods and Services

Drive growth in a dynamic market.


Energy and Utilities

Energize your relationships.



Digital healthcare solutions that deliver benefits for patients and employees.



Insurance firms need a digital advantage.



Transform and scale your business.



Helping nonprofits fulfill their missions through digital transformation.



Accelerate your retail transformation.


Industry solutions that deliver tangible results for your busine

We’re helping the world’s biggest investment banks drive transformation through people, design, insights and technology. From trade execution to risk management and regulatory compliance, our business solutions help clients in a variety of sub-sectors and across all asset classes. Using advanced technologies – both open source and the Microsoft platform – our clients experience positive results from our innovative solutions.

Client Experience:
UX Design, digital strategy

Trading Modernization:
Custom trading applications and tooling

Agent/Broker 360:
Digital UX, data consolidation and analytics

Regulatory Compliance:
MiFid II

Single Dealer Platforms:
Cross-asset trading

Trading Electronification:
RPA, predictive analytics, algorithms, and distribution

Business Situation

Disparate systems and manual processes across almost 30 customer care locations were causing a fragmented view of customer activities. The company desired a global solution that would harmonize customer service and sales operations and, ultimately, improve the customer experience.

“Fpzsgroup has proven to be a highly competent and knowledgeable technology partner.”

Martin Adesoye Project Manager Business Development, Havanah Group


Fpzsgroup evaluated the myriad systems in use at the customer and designed a solution to boost efficiencies for service and sales. Microsoft Dynamics CRM for Contact Center solution – built on the Dynamics platform – is being deployed to over 500 customer care and field sales workers across 8 countries in two regions: Europe & Asia/Pacific.


Now, with a unified view of customers, service workers can easily identify callers and review history prior to answering calls. The solution has improved information integrity, allows for more efficient management of customer issues, simplifies reporting, and empowers sales leaders to accurately track performance and campaigns. Mobile capabilities enable sales representatives to map out customer visits and plan activities in a time-efficient way.
  • Customer care representatives easily review customers’ profiles and history so they can proactively greet customers, understand their needs and efficiently handle requests.
  • Sales representatives spend more time interacting with customers and building relationships, rather than manually updating customer data via spreadsheets and email.
  • Dealers and retailers enjoy a positive customer experience by communicating with well-informed workers.

Next steps

The current global disruption requires you to make changes – quickly. Fpzsgroup combines the business strategy, agile innovation and deep Microsoft technology expertise to help you rethink, so you can transform faster and smarter.